Due to the short delivery terms and perishability of the products, confirmed orders towards Foodolino GmbH cannot be changed or cancelled, and delivered products cannot be taken back or exchanged. Cancellation of the order towards the Restaurant is possible for the Customer only if the Restaurant explicitly states that cancellation of the order by the Customer is possible.

 

 

The Restaurant is entitled to cancel the order, e.g. if the offer is no longer available, if the Customer has provided a wrong or non-functioning phone number or other contact information, or in case of force majeure. In addition, Foodolino GmbH is entitled to refuse all future orders of the Customer, should there be appropriate reasons.

 

 

Any delivery deadlines are given for purely informative purposes and the cancellation of the order for this reason is expressly excluded.

 

 

Foodolino GmbH is entitled to refuse orders and to dissolve the contracts on behalf of the Restaurants if there are reasonable doubts about the correctness or authenticity of the order or the contact information or if the Restaurant does not wish to conclude a contract with this Customer. The same applies in cases when the Customer does not pay for the order or does not fulfill his obligations as described in section 2.3.

 

If the Customer places orders that are proven to be false or fraudulent, Foodolino GmbH is entitled to report it to the police. If the Customer places orders that appear to be false or fraudulent, Foodolino GmbH may report it to the police.

 

Foodolino GmbH may also cancel an undelivered order at any time without giving reasons and without compensation, provided that the customer is informed immediately.