Privacy Policy

Privacy Policy

1. Controller

The responsible entity for data processing on this website is:

Foodolino GmbH
Fröhlichstrasse 48
5200 Brugg AG
Switzerland
E-Mail: info@foodolino.ch

2. General Information

The protection of your personal data is important to us. We process your data confidentially and in accordance with the Swiss Federal Data Protection Act (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

3. Data Collected

We collect and process personal data only to the extent necessary for the operation of our platform and the provision of our services. This includes:

• Personal details (name, address, phone number, e-mail)

• Order details (selected meals, order time, restaurant)

• Payment details (via secure payment providers)

• Communication data (support requests)

• Technical data (IP address, browser information, cookies)

4. Purposes of Processing

Your data is used for:

• Processing and delivery of orders

• Communication with customers and restaurants

• Payment processing

• Improvement of our services and platform

• Compliance with legal obligations

5. Data Sharing

Personal data is only shared with third parties when necessary for contract fulfillment (e.g., restaurants, payment providers) or if required by law.

6. Cookies & Tracking

Our platform uses cookies and similar technologies to ensure functionality and analyze usage. You may disable cookies in your browser, but this may limit website functionality.

7. Payment Providers

Payments are processed via secure third-party providers (e.g., credit card companies, Twint, etc.). Please also refer to their respective privacy policies.

8. Data Retention

Data will be stored only as long as necessary for the stated purposes or as legally required.

9. Your Rights

You have the right to:

• Access your stored data

• Correct incorrect data

• Request deletion of your data (unless legally required otherwise)

• Restrict processing

• Data portability (where applicable)

• Object to specific processing activities

Requests can be sent to: info@foodolino.ch

10. Data Security

We use technical and organizational measures to protect your data against unauthorized access, misuse, or loss.

11. Changes

We reserve the right to amend this Privacy Policy at any time. The latest version published on our website applies.